I once worked with a leader who had a team member who wasn’t performing at the level expected.
His instinct was understandable: “We need to fix the performance problem.”
But as we talked, I asked him a different question: “What if this isn’t only a performance problem? What if there’s potential here that hasn’t been unlocked yet?”
That changed the conversation.
Organizations need performance. Deadlines matter. Standards matter. Results matter.
But when leaders focus exclusively on today’s performance, they can miss tomorrow’s potential.
At Flourishing Workplace, we encourage leaders to hold both.
- Be clear about expectations. Coaching isn’t avoiding accountability. People need to understand what success looks like and where gaps exist.
- Get curious before becoming corrective. Instead of immediately asking, “Why aren’t you performing?” try, “What’s getting in the way of you doing your best work?”
That question can uncover gaps in confidence, clarity, skill, resources, alignment, or support.
- Develop beyond today’s problem. Don’t only ask, “How do we fix this?” Ask, “What capability could we build here that will help you in the future?”
That’s where coaching becomes powerful.
Through Certified Flourishing Coaching, we teach leaders and coaches to create conversations that combine accountability with awareness, ownership, and growth.
Because people don’t flourish when expectations disappear.
They flourish when high expectations are matched with high support.
Sometimes leadership means addressing the performance gap.
But great leadership also sees the person beyond the gap.
Manage the performance you need today. Coach the potential you’ll need tomorrow.
✨ Download our free guide, The Flourishing Framework, for practical tools to develop people, strengthen leadership, and create workplaces where people flourish.
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