5 Micro-Coaching Questions Every Manager Should Know

5 Micro-Coaching Questions Every Manager Should Know

A manager once told me, “Abe, sometimes my people just need an answer. I don’t have time to coach every situation.” He was right. Not every conversation needs to become a coaching session. But I’ve learned that sometimes one good question can accomplish more than ten...
Performance vs. Potential: Great Leaders Develop Both

Performance vs. Potential: Great Leaders Develop Both

I once worked with a leader who had a team member who wasn’t performing at the level expected. His instinct was understandable: “We need to fix the performance problem.” But as we talked, I asked him a different question: “What if this isn’t only a...
Building a Coaching Culture

Building a Coaching Culture

I remember working with an organization where almost every important decision eventually found its way to senior leadership. The leaders were capable. The people were talented. But something wasn’t working. Managers kept solving. Employees kept asking. And leaders...